Refund & Exchange Policy

At House of Fox, we focus on delivering premium-quality products. Please review our policy before placing an order.

Returns

We do not accept returns unless an item arrives damaged, defective, or incorrect.

Exchanges

We offer exchanges for eligible size issues within 7 days of delivery, provided that:

• The item is unused, unwashed, and in its original condition.
• All tags and original packaging are intact.
• The exchange request is submitted within the eligible period.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photos. We will review your request and arrange a replacement if approved.

Non-Eligible Items

We cannot accept:

• Used or washed products
• Items without original tags
• Products damaged after delivery
• Sale or clearance items (unless defective)

Refunds

Approved refunds, when applicable, will be processed to the original payment method. Processing times may vary depending on your payment provider.